Everything You Need to Know!
What is FACIAL™?
FACIAL™ is an Egyptian skincare brand focused on simple, effective tools and products designed to elevate your everyday skincare ritual.
Are FACIAL™ products suitable for all skin types?
All FACIAL™ products are designed to be suitable for a wide range of skin types. If you have very sensitive, irritated, or compromised skin, introduce new products gradually and stop use if irritation occurs.
What are the benefits of using a Facial™ Gua Sha?
Using your Facial™ Gua Sha for just 3–5 minutes a day can help:
- Reduce facial puffiness and morning swelling
- Support healthy lymphatic drainage
- Improve the appearance of circulation for a natural glow
- Relieve jaw, forehead, and facial tension
- Help skincare absorb more effectively
- Create a relaxing self-care ritual you'll look forward to
Regular use can leave your skin looking refreshed, sculpted, and radiant.
Why choose a stainless steel gua sha instead of stone?
Unlike traditional stone tools, premium stainless steel:
- Stays naturally cool without refrigeration
- Won't chip, crack, or break
- Doesn't absorb oils or bacteria
- Is easy to clean and sanitize
- Provides a smoother glide across the skin
- Designed to last for years
How do I use the FACIAL™ Gua Sha?
- Cleanse your face.
- Apply a facial oil or serum.
- Hold the tool at a 15° angle.
- Glide gently from the center of your face outward.
- Repeat each stroke 5–10 times.
- Finish by sweeping down the sides of your neck.
For best results, use for 3–5 minutes daily.
What does the FACIAL™ Ice Facial Roller do?
The cooling roller provides a refreshing facial massage and reduce the appearance of puffiness while leaving the skin feeling cool and refreshed.
What is the FACIAL™ V Mask designed for?
The FACIAL™ V Mask is designed to complement your skincare routine with a comfortable facial-support and contour-focused experience.
What does the FACIAL™ Facial Lifting Massager do?
It is designed to provide a relaxing facial massage while focusing on areas such as the cheeks, jawline, and facial contours.
What is the FACIAL™ Serum used for?
The FACIAL™ Serum is designed to complement your daily skincare routine and can be used on clean skin alongside compatible FACIAL™ tools.
Can I use it every day?
Yes. Daily use is safe for most skin types. Consistency delivers the best visible results. Use gentle pressure.
How do I clean my Facial™ Gua Sha?
Simply wash it with warm water and a mild soap after each use.
Dry it with a soft towel before storing.
When will I receive my order?
Orders are typically processed and delivered within 3 days.
What if I'm not satisfied?
Your satisfaction comes first. If you're not completely happy with your purchase, contact our support team within the return window and we'll help make it right.